New Member Information
At Linn County REC, your power is our priority. Our mission is to provide our members with safe, reliable, sustainable cost effective electricity with excellent member service.
We are owned by the people we serve. That's why we call you members, not customers. We are local - living and working alongside you. . That's the cooperative difference.
Life is Busy. Your electric account is simple.
Linn County REC has many easy, convenient ways for you to receive and pay your bill. For more information, visit Manage My Account.
Take control of your account anytime, anywhere with our SmartHub app.
If you are in need of financial assistance, contact Linn County REC to discuss payment options and resources available such as the Low Income Home Energy Assistance Program (LIHEAP).
RECare is a crisis fund available for our low income members to help pay their electric bills and to weatherize their homes. When you give to RECare, your donation goes directly to families in need throughout our community. All funds are distributed by a local community action agency, there are no administrative costs and donations are tax deductible.
If you’d like to make a contribution to RECare, sign up through SmartHub via link above or make a notation on your bill stub. The amount can be a one-time pledge or can be included with the monthly net amount on your bill. Discontinue your pledge at any time by contacting our office to speak with a Consumer Services Representative.
Your power is our priority.
Linn County REC committed to providing reliable, uninterrupted electrical power to our members, but sometimes, storms, car accidents – and even squirrels – can cause power outages.
In the event of an outage, contact Linn County REC by phone, text or the SmartHub app. Visit Outage Management for more information and to view our outage map.
Using energy wisely.
Linn County REC encourages the efficient use of energy by offering our members rebates, optional rates and energy saving tips.
Time-of-Day Rate
Linn County REC uses a 3-tier time-of-day rate schedule for all residential (11TOD, 12TOD) and small commercial (13TOD) members. This includes members who are on our optional Heat Plus and Alternative Energy Provider (AEP) Rates.
Owned By The People We Serve
Cooperatives are owned by the people they serve. That’s why those who receive electric service from us are called members, not customers. Members maintain democratic control, which means they elect fellow members to represent them on the board of directors.
New members receive a copy of the cooperative's articles and bylaws when they sign up for service from Linn County REC. The articles and bylaws are the rules in which the cooperative is governed. Request additional copies by calling our office at 377-1587 or toll free in Iowa at 1-800-332-5420.
