Billing Options
Paperless Billing
You will need to set up a SmartHub online account to sign up for paperless billing. To create an account, use the SmartHub link below. Please note: Past due accounts may be subject to removal from paperless billing.
Paperless billing sign up instructions (for desktop)
Paperless billing sign up instructions (for mobile)
Budget Billing
Budget billing allows you to pay your bill in equal monthly installments so you know how much to budget for your utility bills.
Monthly payments will be equal to 1/12 of your estimated annual billings based on your usage history.
Budget Review
At the end of your budget period, we will re-evaluate your budget by averaging your last 12 months usage. If your actual usage was higher or lower than estimated, we will apply that amount to your new 12 month average. This will be your new budget billing monthly payment. Members are notified of their new monthly payment one month prior to their re-evaluation.
Questions?
Call our office at 319-377-1587 or toll free in Iowa at 1-800-332-5420 to speak with a Consumer Services Representative.
